Strategic Plan - Five Pillars

 Health of the Individual:
Goals, initiatives and measures directed at enhancing the individual’s care experience and health outcomes.

 Health of the Population
Goals, initiatives and measures directed at improving the overall health and health outcomes of the population and reducing health disparities.

Providers:
Goals, initiatives and measures directed at enhancing: the capabilities and capacity of all providers (professional and support staff, physicians, leadership, students and volunteers) and the effectiveness of the working environment.  Capacity may fall into three categories:
1) Human Capital – Individual provider relevant, required capabilities and skills
2) Informational Capital-Information/Knowledge management for sound decision-making and performance management
3) Organizational Capital –Culture, leadership, alignment, teamwork

 Sustainability:
Goals, initiatives and measures directed at fostering the overall sustainability of the health region through the effective management, allocation and strategic investment of financial resources and stewardship of capital assets ultimately resulting in enhanced value for the public.

 Supporting Processes:
In order to achieve the above pillars, the health region will need to excel at key processes related to organizational excellence and innovation.  The supportive processes outlined in the document outline the main means needed to augment and achieve the four main pillars.